TERMS AND CONDITIONS MEET AND GREET MALUMA FAME TOUR 2018
ROYALTY WORLD INC SAS with NIT 9009184893 with domicile in the city of Medellín, which will henceforth be “THE ORGANIZING COMPANY, will regulate through these terms and conditions, the purchase of” MEET AND GREET MALUMA FAME TOUR 2018 “,” THE EVENT “, addressed to the general public, who must be over eighteen (18) years old or accompanied by a responsible adult, who will be called “THE PARTICIPANTS”.
The acceptance of this document, will state that those who are participants in such an event, have understood and accepted the present terms and conditions of the event and that they abide by the regulations.
The activity “MEET AND GREET MALUMA FAME TOUR 2018” will take place in the cities and scheduled dates through the website www.maluma.online. The change of any of them, will be done by prior notification to PARTICIPANTS where they will be sent in detail the change of dates and times through the contact __________
PARTICIPANTS must make the purchase only through the official website of THE ORGANIZING COMPANY, www.maluma.online supplying the necessary information requested. Once this information is entered, the payment must be generated through the chosen payment intermediary. Upon completion of the purchase, a reference code of four (4) digits will be generated located in the “purchase summary” box, which will be the one required by THE ORGANIZING COMPANY. Likewise, the e-mail supplied when the transaction is made through the web portal, will arrive the receipt of the order with the date of purchase and the data such as purchase value, description of the event, date, time and place. The receipt of the order must be printed and presented to THE ORGANIZING COMPANY for redemption.
NUMBER OF PARTICIPANTS.
THE EVENT will have an indefinite capacity of participants for each city programmed by THE ORGANIZING COMPANY. The above does not prevent to be able to reduce said capacity according to the needs of the event to a certain number. The rights acquired in the purchase will have an expiration date once the EVENT ends.
In case of changes in dates and times programmed for THE EVENT, THE ORGANIZING COMPANY will give advance notice through the contact information provided by THE PARTICIPANT (S) at the time of purchase informing the reassignment with the new dates and schedules .
The value of the ticket will be the one that appears on the official page of THE ORGANIZING COMPANY, www.maluma.online and this will be invoiced in DOLLARS (US), at the exchange rate that is at the time and place of purchase. The PRICE of purchase may be modified by the ORGANIZER OF THE EVENT at the time you wish. ROYALTY WORLD INC S.A.S will not be responsible for payments made outside the platform intended for this purpose and that are not in the payment database with their respective consecutive purchase number.
The sale price includes early access to the site, personal photo, autographed poster and souvenirs of the artist. The value of the EVENT ticket “MEET AND GREET MALUMA FAME TOUR 2018” does not include the entrance to the concert, since from this moment THE PARTICIPANT (S) understands and accepts that the aforementioned events are totally independent, leaving Clear that for the purchase of the EVENT must have previously purchased the ticket for the concert.
PROCEDURE FOR PURCHASE OF THE EVENT MEET AND GREET MALUMA FAME TOUR 2018 “
DEADLINE AND CONDITIONS FOR DECLINING THE PURCHASE OF THE BALLOTS
Through our website www.maluma.online, ROYALTY WORLD INC SAS as the organizer of the event, informs EL (LOS) PARTICIPANTE (S) of its obligation to review the general data of the purchase, therefore, after having made and finalized a transaction through the website www.maluma.online will not be made changes, refunds of money or cancellation of orders. However, all participants are informed that they make online purchases, which by virtue of the provision contained in article 47 of law 1480 of 2011, may exercise their right of withdrawal within (5) business days from the date of the purchase and as long as the event has not taken place. In case the event has been carried out fully and according to the offer, there will be no refund of money.
PRIVACY NOTICE ROYALTY WORLD INC S.A.S., incorporated company, with registered office in Medellin, Colombia, as Responsible for the Processing of Personal Data, informs all its stakeholders that it has a Policy on the Treatment of personal data information.
This Privacy Notice (the “Notice”) sets forth the terms and conditions under which ROYALTY WORLD INC S.A.S. with address at Cra 43 A # 5 A 113 Office 808 in Medellín, will perform the Processing of Personal Data contained in its Databases. The information and Personal Data supplied to ROYALTY WORLD INC S.A.S. may be processed, collected, stored, used, circulated, suppressed, shared, updated, transmitted or transferred in whole or in part to the different areas of ROYALTY WORLD INC S.A.S., as well as to contractors, shareholders and associates of ROYALTY WORLD INC S.A.S. when this is required for commercial, financial, administrative and operational purposes, including Sensitive Data, in accordance with the terms and conditions of the Internal Manual of Policies and Procedures for the Processing of Personal Data of ROYALTY WORLD INC SAS, as applicable, mainly for make possible the development of the operation, including but not limited to accounting records that are required, reports to control and surveillance authorities and other uses for the aforementioned purposes. As the Owner of your Personal Data, you have the right to:
DEADLINE AND CONDITIONS FOR THE RETURN OF MONEY IN CASE OF FINAL CANCELLATION OF AN EVENT
ROYALTY WORLD INC S.A.S, may cancel an event due to external factors, such as non-compliance of promoters, inconveniences of air or land transport of the artists, environmental conditions, low attendance of the public, force majeure or fortuitous event; If any of the above situations are presented, it will be published on the website www.maluma.online, as soon as our company is notified, there will be published the procedure that must be followed to request the refund of the money or change your ticket for another event. THE PARTICIPANT for this last case must choose a ticket value equal to or greater than the purchase made and, in case of higher values, he must pay the difference of the value of the new ticket.
Within the normal conditions it is established that the return of the money of a canceled event begins within eight (8) business days after the cancellation of the event has been announced.
When THE ORGANIZING COMPANY authorizes the reimbursement of a ticket, this value corresponds to the nominal value of the ticket; If it was a discount ticket, then the price paid will be refunded. Under no circumstances will the costs of the transaction or transportation be reimbursed.
The refund of the money will be made only to those people who have purchased the ticket through the official site of THE ORGANIZING COMPANY and that are announced on the website www.maluma.online. For no reason THE ORGANIZING COMPANY reimburse money from tickets purchased in places other than those announced on the official website. The refund of the money will be made in the same way as the ticket was paid, that is, if the ticket was paid by credit or debit card, the refund will be made to the same card.
If you have made the purchase and you have not yet claimed your ticket, please enter our website www.maluma.online in the “contact us” link, filling all the information requested, mainly the purchase reference of four (4) digits
After being announced a postponement, modification or cancellation of an event, there will be a period of 15 working days to make the decision to request reimbursement or request the change of the ballots, after this time elapsed THE ORGANIZING COMPANY will not be responsible for it.
THE ORGANIZING COMPANY will not be responsible for the interest generated in the credit cards, issuance expenses, travel expenses or other expenses in which the buyer / beneficiary or any other person incurs in relation to an event that has been canceled, postponed or modified. These costs will be solely and exclusively paid by EL (LOS) PARTICIPANTE (ES).
For any case, you must always provide a four (4) digit purchase number printed on the ticket in the “Purchase Summary”, “Reference” box. If you have any additional questions, you can contact us at our email address.